Need help with your transformation? We are here to assist you with any questions, feedback, or technical issues you may encounter while using the Beard Editor app.

Frequently Asked Questions (FAQ)

1. How do I get the best results? For the most realistic AI beard, mustache, and grooming transformations, ensure your photo meets these criteria:

• Lighting: Use bright, natural, and even light. Avoid harsh side-lighting or backlighting which can cause shadows on the facial contours.
• Angle: A clear, front-facing portrait works best. Ensure your entire face and jawline are visible within the frame.
• Clear Face: Ensure your chin, cheeks, and upper lip areas are clearly visible. Avoid wearing masks, large headphones, or sunglasses.
• Quality: High-resolution, sharp photos produce significantly more detailed hair follicles and realistic beard styling/blending than blurry or low-light selfies.

2. Is my photo data safe? Yes. Your privacy is our absolute priority. Beard Editor processes your photos on secure AI servers strictly to apply your selected styles. Once the generation process is complete, your original photo and the AI-generated result are permanently deleted from our servers. We do not store, collect, or use your photos to train our models. Your edited results are saved exclusively on your device.

3. Is this a guarantee of a real-life beard result? No. Beard Editor is an advanced visualization and inspiration tool designed to help you explore aesthetic possibilities. While our AI is highly realistic, it cannot account for your specific facial hair density, growth patterns, genetics, or the technique of a professional barber. We recommend showing your AI-generated photos to a licensed barber or grooming professional as a reference, but it does not guarantee a 100% identical real-world outcome.

4. How do I cancel my subscription? Beard Editor subscriptions are managed and billed directly by Apple. To cancel, please follow these steps: Go to your iPhone Settings > [Your Name] > Subscriptions, select Beard Editor, and tap Cancel Subscription. Note: Apple requires you to cancel at least 24 hours before the renewal date to avoid being charged for the next period.

5. I am not satisfied with the AI result. What should I do? AI can occasionally produce unexpected results depending on complex lighting or unique angles. If you are not happy with a result, we highly recommend trying a different photo with a clearer view of your face and better lighting. Your feedback is vital to us—if you experience persistent issues, please use the contact info below.

Contact Support

We aim to reply to all inquiries within 24-48 hours. Please provide as much detail as possible so we can assist you better.

Email: [email protected]

Feedback Form If you are reporting a technical issue, please include:

• Your device model (e.g., iPhone 15 Pro)
• Your iOS version
• A brief description of the issue or the error message
• (Optional) The photo that caused the issue so our team can investigate the AI mapping.